01. Who provides Still
Still: JP Drain Journal is provided by Tavish Spargo. This policy explains how the iPhone app, these public webpages, and support correspondence handle information. For privacy questions, email support@stilldrainjournal.com.
02. Your journal stays on your device
The app stores the drain labels, output amounts, dates, times, and notes you enter in local storage on your device. No Still account is required. Still does not automatically upload journal records to a publisher-operated server, and the publisher cannot access your on-device journal through the app.
The app does not include advertising, analytics, tracking, HealthKit integration, or third-party journal storage. App content and fonts are bundled for offline use.
03. Reports you choose to share
PDF reports and CSV files are generated on your device. When you choose to save or share one, the destination or recipient you select receives that report. Their handling of it is outside Still’s control. Still does not automatically send reports to a care team or electronic medical record system.
Temporary report files used for the iPhone share sheet are removed after the sheet is dismissed, or at the next app launch if a sharing session was interrupted.
04. Keeping and deleting records
Active drain records and records marked removed by a medical team remain in the journal until you delete them. Deleted drains and their entries can be restored for 30 days. Expired deleted records are removed when you open or use the app. You can permanently delete them sooner from Deleted drains. Permanently deleted records cannot be restored through Still.
Deleting an entry or drain does not erase previously exported files, copies sent to other people, or earlier device backups.
05. Device backups and loss of data
Device backups may contain app data depending on your Apple settings and backup service. Still does not provide its own cloud backup or automatic cross-device sync. Uninstalling the app, clearing its data, device loss, or losing access to the device may cause loss of your journal. Keep separate exported copies of records you need.
Records saved in the browser prototype do not automatically transfer to the iPhone app.
06. When you contact support
If you email support, the publisher receives your email address, the message, and any attachments you choose to send. The mailbox is hosted by Apple iCloud Mail. This information is used to respond to your request, investigate app issues, and handle privacy inquiries; it is not used for advertising or sold.
Support correspondence is kept for as long as reasonably needed to resolve and document the request, address related issues, or meet applicable obligations. You can request deletion of support correspondence by emailing the same address; information that must be retained for an applicable obligation may be kept.
Please do not include medical records, patient identifiers, or screenshots containing health information. This inbox is for app support and privacy questions, not medical advice or emergencies.
07. Visiting these webpages
These support and privacy pages do not ask you to create an account, upload a journal, or submit a web form. They do not use publisher-added analytics, advertising pixels, or nonessential cookies.
The website is hosted through OpenAI Sites and Cloudflare. Hosting providers may process technical request information, such as an IP address, browser information, and access time, to deliver and secure the site. They may also use cookies for security and abuse prevention. Following an email link opens your email application; sending a message is your choice.
08. Your choices and privacy requests
You choose what to enter in Still and when to share a report. You can edit entries, delete entries or drains, permanently delete records in Deleted drains, and manage exports and device backups yourself. The publisher cannot retrieve, remotely edit, or remotely delete journal records held only on your device.
For questions or requests about information received through support, contact support@stilldrainjournal.com. Depending on where you live, applicable law may provide additional rights; contact us to discuss a request.
09. Changes and contact
This policy will be updated if Still’s information practices change. The effective date identifies the current version.
Publisher: Tavish Spargo
Contact: support@stilldrainjournal.com